Refund and Returns Policy
Returns
Your satisfaction is important to us. If for any reason you are unhappy with our product, you can return or exchange it within 7 days after delivery. Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange due to the nature of the perishable products being sold. In some cases, a full or partial store credit may be available. Please reach out to us and we will work with you to ensure you are satisfied.
To be eligible for a return/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Partial refunds are possible and generally granted if you are not satisfied with your purchase.
– Any item that is returned more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at icontechcompany@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at icontechcompany@gmail.com. and send your item to:
ICON TECH INC, 7801 N FEDERAL HWY BLDG 4-203, BOCA RATON FL 33487, UNITED STATES.
Shipping
To return your product, you should mail your product to:
ICON TECH INC, 7801 N FEDERAL HWY BLDG 4-203, BOCA RATON FL 33487, UNITED STATES.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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